Enterprise mobility

Employees are more mobile. It is a clear trend, especially in modern, knowledge-intensive organizations 

The market for Mobile Device Management (MDM) is changing rapidly. We not only hear this around us, but it is also confirmed by Gartner. They recently replaced their MDM quadrant with the EMM (Enterprise Mobility Management) quadrant.

With this, the worldwide research giant illustrates that Bring Your Own is no longer just about the device, but that content and applications are also part of the management domain. Mobile work management concerns the entire enterprise. A side effect of this expansion of the domain is that many early adopters are currently experiencing the law of the inhibiting lead. They have made investments in, among other things, tooling, which may now be outdated. How do you approach EMM in an integrated way?

What does EMM include?

Enterprise Mobility Management is the full set of people, processes and technology that is focused on managing the increasing diversity of mobile devices, wireless networks and related services. The goal of EMM is to enable the broad use of mobile computing in a business context.
According to Gartner, EMM solutions must meet the following three conditions. They must 1) provide a 'secure container' that allows the user to store content on his device, 2) enable push-based delivery of content and 3) give users access to a backup via a secure connection end where they can safely retrieve content from (pull).
 

From device to profile management

In practice, this means a switch from device management to profile management. Many organizations have not yet made this switch, while there the key is to control the mobile chaos. It is not about who uses which device, but who can access which data and applications from which place. You record this in a user profile.
It is logical that the vast majority of organizations that have not yet made switch, says Arno Ulijn, consultant at Cumula, an independent communication technology consultancy. “There is no holy grail yet that brings the solution to everything in this era. And according to Gartner, it is not useful to wait for that. Above all, gain a lot of experience and discover where the use cases are in your organization. The developments are going so fast that you already know in advance that you cannot keep up. Of course that is no reason not to do anything, because your employees just want to work mobile. And if you do not take action, they do it in the way that is easiest for them and that is rarely a safe way. ”Ulijn also sees that many organizations want to make it harder than it is. “First look at the goal you have with mobile working and do not go beyond that. People do not want to do any complex work on a smartphone or tablet, they mainly want to view information. If you facilitate that, you are already a long way off. Then take a look at which applications it is useful if employees can also change or enter data and consider how you can support this in a safe and user-friendly manner. If you really take a good look at that and you focus on the greatest common denominator, then you are often talking about a handful of applications. Start with that and let the rest wait. In this way you can grow in an agile way to an increasingly extensive environment. But don't immediately try to realize your ideal image. ”